Key features and requirements for QuickTicket version 2.1
System Application language: PHP 5 (support also 4.3 or next) Database supported: MySQL, SQL Server, PostgreSQL, Oracle, SQLite, FireBird, MS-Access via odbc, Informix or DB2 Mail using default php function or smtp server
Security and user settings Secure registration via e-mail Secure registration with image code checking (GD library) E-mail privacy protection Photo/Avatar supported
Interface Complete customisation with css templates Multiple language support (v.1 contains english, dutch and french) Can add your website as Home menu Managnement of the status and e-mail notifications Display tickets on agenda (i.e. request date or whised delivery date)
Tickets and replies Support attached documents Support wished date and e-mail notification Support BBcode Fully configurable follow-up status and notification Allow ticket dispatching to staff members Powerful search utility
Sections Unlimited publication sections (Knowledge base articles) Unlimited private ticket sections Unlimited public ticket sections
Requirements
Web host supporting PHP
• 5.0 or next
• (still compatible with php>=4.3)
Database server:
• MySQL 4.1 or above
• SQL Server 2000 or above
• SQL Express 2000 or above
• PostgreSQL 7.x or above
• Oracle 9i or sup.
• Oracle Express 9i or sup.
• Firebird 2.0 or above
• SQLite 3.0 or above
• IBM DB2
• Informix
• MS Access 97 or above
Any ftp client to upload the application files and to set the permissions
Application language: PHP 5 (support also 4.3 or next)
